Because the game does not start , help
Have you tried deleting and reinstalling the client? That might correct this problem. Otherwise, I'd try fixing the client with the repair feature.
If not, you can submit a support ticket and we will try and diagnosis it from there.
It worked,the game is slow on my PC
We are working to optimize the game for less powerful machines in the future. I would definitely try keeping a lower resolution and lower Video settings, keeping max FPS as low as possible.
I might suggest still submitting a ticket so we can better track what hardware players are using to better improve the optimization process